9 QA Interview Questions + How To Answer Them

When a QA engineer creates a bug ticket, this ticket follows the sequence of states shown in the diagram from being created until it is verified and closed. If the resolution is not correct, the ticket may be moved back to an earlier state or reopened to prevent closure. Severity represents the harshness of the issue, while priority represents how urgently the issue should be resolved. Give examples of issues having high severity and low priority versus low severity and high priority.

quality assurance interview questions

With these insights, you can refine your QA characteristics and cultivate new ones to match the company’s expectations. Interviewers ask this question to learn how you evaluate projects, raise questions, conduct more research into a project, and communicate your misgivings to coworkers or managers. Interviewers ask this question to find out how you handle interactions with clients qa engineer strengths and weaknesses or project stakeholders, especially when you or your team is responsible for an error. Behavioral questions are an opportunity to explore your professional background and describe how you’ve handled workplace situations. You’ll use the STAR method (Situation, Tasks, Actions, Results) to answer behavioral questions with detailed, compelling stories about your past successes.

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The platform is continually updated to keep up with the latest trends, and experienced testers can even have a look to keep their knowledge up-to-date. With their skills, QA managers usually take on high-level analysis and make data-driven decisions based on testing reports to best improve testing efficiency and effectiveness. Test management tools are used by testing teams to manage and organize their testing activities. These tools provide features to manage test cases, test plans, test execution, and test reporting. Although it is not always feasible to cover ALL possible scenarios, testers should try to venture beyond the happy path i.e. testing the app under normal conditions. Apart from the common test cases, QA testers also need to consider edge cases, and negative scenarios, which are test scenarios that involve unusual or unexpected inputs or usage patterns.

In order to have a proper QA process—one where we can conclude with certain confidence that the product is ready for users—we need to be able to tell when we are done with testing. Using an RTM, we can confirm 100 percent test coverage of the business and technical requirements, as well as have a clear overview of defects and execution status. It undoubtedly highlights any missing requirements and/or discrepancies in the documentation. Boundary value analysis testing is a software testing technique that uses the values of extremes or boundaries between partitions as inputs for test cases. The goal of SQC is to perform testing activities on the final product to validate that the product that was developed is in accordance with the needs and expectations of the customer.

Can you provide an example of how you used data to drive quality improvements?

The testing of all the branches of the code, which is tested once, is known as branch testing. While the testing, that is focused on the limit conditions of the software is known as boundary testing. Asking this question can give you insights into the skills and traits that lead to success in the QA role you’re applying for.

quality assurance interview questions

Release control, Change control and Revision control are the important aspects of configuration management. The test strategy includes an introduction, resource, scope and schedule for test activities, test tools, test priorities, test planning and the types of test that has to be performed. Interviewers ask this question to discover your familiarity with this concept and experience with the process. Discover questions you might encounter when interviewing for a QA position and how to prepare for your upcoming interview. Our cover letter generator blends your unique background with the job’s specific requirements, resulting in unique, standout cover letters.

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Your ability to create test plans and test cases from scratch demonstrates your understanding of the entire quality assurance process. It showcases your ability to analyze a product, identify potential issues, and develop a plan to assess its functionality and performance. It also highlights your critical thinking skills, attention to detail, and ability to communicate effectively with team members involved in the project. The interviewer wants to gauge your understanding of the criteria and processes involved in determining if a software product is ready for deployment. They want to be confident that you can effectively identify potential risks, evaluate the overall quality, and make informed decisions to ensure a smooth and successful release. Your ability to assess the software’s stability, functionality, and end-user experience is critical in this role.

It is employed when there is no formalized test plan or script, and when there is a need to discover issues not yet covered by existing test cases. On the contrary, a test plan goes a level lower to give more on the details of things like testing types, tools and timelines. Any activities that modify the automation test code like customizing, debugging and refactoring requires a firm understanding of an application’s structure, behavior and technologies.

QA Interview Questions And Answers 2024

In a previous project, there was pressure to release a product quickly to meet market demand. I presented data on potential risks and the long-term impact of releasing a defective product. Each tool serves a specific purpose, and I select the most appropriate ones based on the project requirements and team capabilities. Meeting tight deadlines without compromising quality requires efficient planning and prioritization. I also ensure clear communication with the team and stakeholders about realistic timelines and the importance of maintaining quality, even if it means negotiating for additional resources or time. In one of my previous roles, I identified a critical issue in a software application where user data was being corrupted during transactions.

  • Other examples would include test management software or programs that facilitate QA testing such as automated testing tools.
  • RTMs allow a deeper insight into QA work and the impact that going through test cases and re-working them has on QA engineers.
  • Clear communication with stakeholders and team members ensures that everyone is aligned, and regular status updates help in managing expectations and maintaining focus on high-priority tasks.
  • The interviewer wants to gauge your understanding of the criteria and processes involved in determining if a software product is ready for deployment.
  • While the software testing, is the process of ensuring the functionality of final product meets the user’s requirement.

On the other hand, the value for priority is defined by the individual judgment of a responsible person in accordance with the specified requirements. Severity is a characteristic that is precisely defined as it is based on how the issue affects the end users. If the end user will be able to normally interact with the application and the normal use of the application is not obstructed, then the severity is low. But if the end user encounters application crashes or similar problems while using the application, the severity increases to high. E.g. we want to perform actions on a page only if we are logged in as an admin user. In test automation, throughout each test case, we make validation checks to assure that we are getting the right results.

What is configuration management?

By sharing your experiences and solutions, you demonstrate your expertise and commitment to delivering high-quality work. On the other hand, validation is the process of evaluating a completed product or system to ensure it fulfills its intended purpose and satisfies user needs. Validation confirms that the final output meets customer expectations and functions correctly in real-world scenarios. Common methods for validation include functional testing, user acceptance testing, and performance testing.

quality assurance interview questions

I conduct post-project retrospectives to identify lessons learned and areas for improvement. Implementing small, incremental changes based on feedback helps in refining processes. Staying updated with industry trends and adopting new tools and methodologies also contribute to continuous improvement. In a software development project, I worked closely with the development and product teams to ensure quality standards were met.

By executing this plan, we significantly improved software performance and reduced customer complaints. Developing test cases and test plans involves understanding the requirements, identifying key functionalities, and prioritizing high-risk areas. I use techniques like boundary value analysis, equivalence partitioning, and state transition testing to design comprehensive test cases. A detailed test plan outlines the scope, objectives, methodologies, resources, and timelines. Regular reviews and updates ensure that the test plan remains relevant and effective throughout the project. I developed a comprehensive training program that included interactive workshops, hands-on exercises, and detailed documentation.

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